What is consumer directed care?

for Prostate Specific Antigen (PSA) Testing of Patients by SA Pathology; Bankstown-Lidcombe Hospital Medical Gas Findings Report

Clinical governance is the term used to describe a systematic approach to maintaining and improving the quality of patient care within a clinical care setting, health program or health system. It is about the ability to produce effective change so that high quality care is achieved.  It requires clinicians and administrators to take joint responsibility for making sure this occurs.2

With an increasing aging population and decreasing financial resources, innovation is essential in improving health care delivery and patient outcomes.

We are delighted to announce the September 2016 edition of the Holman Webb Health Law Bulletin is now published.

The theme of this Health Law Bulletin is “Improving Patient Outcomes”.  With an increasing aging population and decreasing financial resources, innovation is essential in improving health care delivery and patient outcomes.

Online providers have been warned that advertising the lowest price on a web landing page, then adding admin costs, insurance, booking fees and other expenses as you work through the booking process will be consider unfavourably by the Australian Competition and Consumer Commission (‘ACCC’).

Just ask Jetstar and Virgin.  The ACCC has hit them with fines totalling over $750,000 for doing just that.

The ACCC first began openly tackling the issue of drip pricing in 2014. Drip pricing, according to the ACCC, is defined as the incremental disclosure of fees and charges over an online booking process.

Readers would be familiar with the contents of the SPAM Act. Essentially, the Act requires that an electronic communication must not be sent without the consent of the recipient, it must contain clear and accurate information about the person or organisation that authorised the sending of the message, and it must contain an “opt out” or “unsubscribe” provision so the recipient can choose not to receive emails in the future.

There is no doubt that the Olympics are a brilliant example of global co-operation, athletic prowess and human endurance. They also happen to be good for business too, as the recent case of Australian Olympic Committee, Inc. v  Telstra  Corporation Limited [2016] FCA 857 demonstrates.

The Rio Olympics are the most widely broadcast Games in history, with more and more viewers accessing content through PCs, tablets and mobile devices as opposed to more traditional mediums. Given the popularity of the Olympics, there was no doubt hot competition for carriers to be the official sponsors of the Games and their broadcast.

As new businesses develop and technology advances some principles still remain the same.

Recently a digital advertising agency was prosecuted by the Australian Competition and Consumer Commission in relation to the supply or possible supply of its advertising services. The advertising was to be done by way of digital displays at various shopping centres.

Congratulations to Lucy Kerley, Senior Associate, on her inclusion on the Insurance Business Young Guns 2016 list. 

The Insurance Business Young Guns list recognises talent and excellence among the future leaders of the insurance industry, profiling 50 of the insurance industry’s rising stars (aged 35 and under) from brokerages, underwriting agencies, insurance companies and legal practices Australia wide.

From 12 November 2016 unfair terms that appear in standard form contracts involving small business are void and cannot be relied upon. To qualify as a small business contract, one of the parties must have less than 20 employees and the upfront price payable under the contract must not exceed $300,000 or, if the contract is for more than 12 months, $1,000,000.