This year's AICLA-ANZIIF Claims Convention program examined the changing nature of the insurance claims business.  The conference covered a variety of issues including business development, offshoring, cyber security, fraud, professional privilege and how social media will change the claims sector.

John Van de Poll, Insurance Partner at Holman Webb Lawyers presented on Privilege, How do you get it, how do you lose it?

Click here to view the presentation paper.