Holman Webb takes the privacy of all its clients and website users very seriously and takes great care to protect your information.

This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Please note, this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

By using this website and giving your information to us, you indicate your consent to us and our third party suppliers and our related companies collecting and using your personal information in accordance with the terms set out in this policy.

What information do we collect?

In order to provide you with services, we may collect personal information about you from our website, telephone conversations, e-mails and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, e-mail address, telephone number and banking details. We may also record details of any disability or health needs you may have.

We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our suppliers.

How will we use your information?

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide our products and services to you and, for example:

• to communicate with you

• for record keeping purposes

• to improve the quality of our service

• for market research

• to track activity on our website

• We co-operate with law enforcement agencies as required by law.

Disclosure of your information

In order to provide our services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.

Use of your information outside Australia

Some of the organisations (for example, other law firms) to which we may disclose your personal information are situated outside of Australia. In order to meet your requirements , we may need to transfer your personal information to these countries some of which do not have laws that protect privacy rights as extensively as in Australia.

Cookies

In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.

Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes.

Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. Please note, if you do turn cookies off this will limit the service that we are able to provide to you.

For further information on cookies and how to switch them off see www.allaboutcookies.org.

Security of information

We take the security of your personal information seriously.

All reasonable steps are taken to ensure that all information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.

Monitoring

We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.

Changes to this privacy policy

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly we recommend that you check this page periodically in order to review our current policies.

Updating and correcting information

All reasonable steps are taken to correct information held where the information is not accurate, up-to-date and complete.

You may correct your personal information by e-mailing us at hw@holmanwebb.com.au or by changing your profile on our website. Please include your name, address and/or e-mail address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes.

Your rights to access your personal information

You have the right to access your personal information and requests for information about our privacy policy are welcomed. We may charge a small fee towards the cost of administering any request you make.

How to contact us

If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact us at:
The Privacy Officer – Holman Webb Lawyers
17th Floor, Angel Place
123 Pitt Street
SYDNEY NSW 2000

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